I had the pleasure of working with Matt from True Blue HVAC, and I couldn't be more impressed with his dedication and expertise. Matt went above and beyond during his service visit, taking the time to ensure every aspect of our HVAC system was in perfect working order. His attention to detail and commitment to thoroughness were truly commendable.What set Matt apart was his willingness to go the extra mile. He didn't just do the job; he made sure it was done to perfection. He meticulously checked and adjusted every component, leaving no room for error. It's evident that Matt takes pride in his work and genuinely cares about customer satisfaction.Additionally, Matt's exceptional customer service skills shone through. He patiently answered all my questions, explaining the intricacies of the HVAC system and offering valuable maintenance tips. His friendly demeanor and professionalism made the entire experience a pleasant one.I can confidently say that Matt is an asset to True Blue HVAC, and I wouldn't hesitate to recommend his services to anyone in need of HVAC expertise. If you want top-notch service and peace of mind, Matt is the technician to call. Thank you, Matt, for your outstanding work!
Matt was stellar, knowledgable. Im very overjoyed with this company. Havent dealt with one who isnt skilled, professional and does quality work. Absolutely Affordable too.
Matt was very professional and helpful. Made sure to answer any questions and was informative on what he was doing.
Brandon very pleasant. Satisfied with his work.
Casey was very professional an showed up in a timely manner to do maintenance on my ac unit I’m so pleased with the work he done…
The tech did a great job and had useful knowledge for the air unit I have. Fast response after initial call.
Brandon was the tech who came by to assess our split unit issue… he was thorough and very professional… we look forward to having a new unit installed and doing future business with these fine folks! Thank you!
Quick response (within hours) to repair our HVAC unit before we left our home and pets under the care the house sitter. What a relief!
So pleased with True Blue. After getting an opinion from Hiller and not feeling comfortable I called True Blue and they were so confidant and reassuring. Also, much better pricing! Very satisfied! Highly recommend this company!
A/C broke on the hottest day in July! Thank goodness they were available! Casey was able to come out the same day and get it fixed. Everyone was very friendly and made the whole process easy.
True Blue Heating and Cooling is awesome! Casey put in a split unit for me and it was obvious from the get go he knew exactly what he was doing. He was always professional, on time, responsive to my many questions, and always pleasant. He did the job to perfection! I couldn't ask for anything more as he went above and beyond without a second thought. Like doing so came naturally for him. A definite rarity nowadays. I will definitely call on them for all future AC projects I have in the future.Thank you Casey!!
Very dependable! Highly recommend!
UPDATED REVIEW 7/5/2023 - Brandon came out as scheduled between 9-10am, arrived around 9:15. Looked at problem, told us basically 2 options for a unit almost 20 years old. The cheap fix with no guarantee could run $2k. A new, energy efficient system is better choice and now we are waiting on estimates from owner. Once decided, 7-10 days to install.*******James and assistant came out within a few hours of my contacting that our A/C unit stopped blowing cold air yesterday. Within 3 hours, they were here and made the repair, charged and left us with a house they was again, cooling off! Professional. Friendly. Animal people (we have several).
Prompt, professional, and perfectly priced. I highly recommend TrueBlue!
I’ve used this company on both houses I’ve owned. I won’t use another one! Thank you Casey!
These guys are the bomb they came out today in the mist of rain serviced my units replaced a part for me took great care of me twice in a year I can't say enough for this company true blue yall rock u have my business all the way thank u some much for the care u gave me god bless yall
We used True Blue to get our dryer vents cleaned! They did a great job! Upon cleaning they found a birds nest stuck in our ducts! Very professional. Would highly recommend ⭐️⭐️⭐️⭐️⭐️
Technician arrived within the provided time window and was professional, friendly, and efficient. Price was as quoted.
We highly recommend james and his team. James is prompt in his communication, he consistently arrives within the promised window, and he provides honest and reliable quotes. He installed the ac in our newly enclosed porch and it works like a dream!
When we needed some registered added to an existing space, this company was professional in every way. They came out timely for a quote and sent professional techs for the work.
Thay did an excellent job you can trust them to do honest work.
This folks were recommend. All were correct, they were wrong excellent!
The Owner & Casey are super respectful
Very knowledgeable and nice. They were on time got the AC unit installed even with the rain delay.
Highly recommend. Very professional and friendly. Quickly figured out and resolved the problem.
Great service and great people to work with. Fast service and great price. Recommend them highly
The guys from True Blue did a fantastic job repairing my HVAC. They were responsive, found the problem quickly, were transparent with needs to repair, and repaired it right away. I would absolutely use them again.
Came and did and an inspection on a unit for a home I am purchasing. They were very thorough and very professional and friendly. Affordable and came right on time. Gave me peace of mind.
Amazing company! I have used James (the owner) and True Blue to service my HVAC for the last few years. All of my experiences with them have been positive. They are on time, communicative, professional, and do an excellent job! I have nothing but good things to say about my experiences with True Blue!
Owner is very professional and informative. Has been an absolute pleasure doing business with True Blue heating and cooling, would recommend 10/10 to anybody needing assistance with hvac unit!
Super professional and all around nice people. Apparently my filter was extensively overdue to be changed and he didn’t even shame me 😂. They offer a bi-yearly service for maintenance which is super helpful to me. Highly recommend- I have used them twice and will continue to do so. 5 stars.🌟🌟🌟🌟🌟
James (owner) is so very kind, courteous and professional. My air conditioner was not working correctly last year, and he repaired it. He took the extra time to ensure it was working efficiently. As a result, I wanted a tune up to ensure it was ready for the hot summer! I sincerely recommend him for heating/cooling needs!
Very fast and efficient also very courteous. Pleasure doing business with y’all
Awesome company. Used them multiple times and will continue to refer them in the future!
Great company! They got right out to help us out. Would use again and recommend to friends and family.
Woke up to negative 4 degrees outside and 40 degrees inside. Needless to say, it was freaking cold. 😂. Called True Blue at 6:45 and Landon was at my door at 9 am. He was very friendly, helpful and proficient. We are back up and running. Great experience and I’d definitely call again although I hope not for emergency reasons. Thanks Tru Blue.
True Blue was responsive and professional. Found an issue that could potentially cost thousands down the road. they took the time to show and explain the issue at hand.
Guys are professional, explain each and everything in detail. Show what is wrong and have very competitive price compare to market. Awesome service and problem resolution for HVAC.If there is any HVAC problem then don’t think just go with them
Could not have asked for better service from True Blue. Very honest and saved me and my husband quite a bit of money on a very simple repair on our heater the day after Thanksgiving. Will absolutely be using them again. James was awesome.
The guys arrived on time, were friendly and professional and answered all my questions!
We have had True Blue out once last year for AC repair and then again recently for a heating issue and both times they were amazing! Every single technician was so kind and professional!
Amazing service!!! They were quick, kind and professional. They explained to me what happened, why and what they did to fix it. Definitely recommend!
Fixed my heat pump very quickly.Courteous, professional, and on time.They know what they're doing and the price was very fair.
They came over and were very timely and professional. Took the time to look everything over during a yearly tune up call. Gave honest and open feedback about the results they saw. Will definitely be using again in the future for any heating or cooling needs I may have!
James and Landon did an excellent job servicing our HVAC units. You can trust them to provide friendly and honest work.
James & Landon showed up and fixed and impossible to fix hvac system according to another company we had out previously. They where professional and stayed till it was working for us. They where top notch and I will use them again. Highly recommend!!
Morgan Celeste Pate Haynes
I will never call someone else for my HVAC needs. James is professional, super nice, affordable, you can tell he’s a family guy, on time, and a hard worker. 5 STARS!!Thank you!!
The guys are great. Very knowledgeable. Fantastic service. Zero complaints.You need your system fixed, they can make it happen expediently with quality.
Great, fast, and friendly service. Will refer to all and definitely use again.
I am very pleased with the service provided. They were very professional and very good at what they do. Came out the same day, diagnosed the problem quickly and had my system cooling again with a relatively inexpensive fix. I would definitely recommend them to anyone.
James is awesome! He’s definitely one of the best HVAC guys in the area!
We had air conditioning problems and Marco came out found the problems and did an Outstanding job! Thank you so much for fixing our air conditioning! Debbie Brown
Another company had left us hanging after saying they fixed the unit. It wasn’t even touched! We needed it workin ASAP as we had an elderly cardiac person staying with us and the heat was 100! James was called and he responded quickly. Got me in the schedule for that evening and when he left, the house was cool and ready to be a safe place. James was professional yet personable and just an overall good human that did great work. He even called the next day to see how things were. Thanks James! 💯 my HVAC source from now on
James and Landon were on time, very professional and friendly. They got right to work and showed me the issue when they found it. They went through all my options to get my ac going as fast as possible. I’ll be using True Blue for all of my future hvac needs.
True Blue came out to give us a second opinion on our AC units after 9 months of waiting on another company to repair the units they installed!True Blue was on time, quickly diagnosed the problem, and offered a solution.I highly recommend James and his team! I will be using True Blue for all my future HVAC needs.
They were very friendly and got to my house within a hour. They were very efficient and communicated with me about everything as they were finding the problem. I was very pleased with the work they did. I would definitely use them again.
James Mullis and True Blue Heating and Cooling are definitely my family’s hero’s in this hot summer!Had another company service my units 3 different times this season and still not working. One visit from James and the issues were isolated and fixed. Came when he said he would and extremely professional and explained as he went.Needless to say, True Blue will be at the top of our call list if something else happens and definitely for seasonal maintenance.Again, thank you James and True Blue! Definitely earned som bragging rights on this one!
It was very easy to schedule the service, they arrived on time, and fixed the problems in a timely manner. Very courteous and I would definitely use them again!
One phone call and was able to squedule an appointment. Bradley showed up on time, identified the problem right away and got the unit running and working. My family appreciates your help guys!
Had at least two other local HVAC companies come out for preventative maintenance before using True Blue. The first one said our HVAC needed coolant but they didn't make that coolant anymore so we needed to buy a new one. The second said that the coolant is still available and would only charge about 5x the cost of a regular service visit. Got True Blue out and they *actually looked* at our unit and found that there were no leaks and a internal filter hadn't been cleaned in YEARS so they pulled out a dog-sized mat of hair and dust and our house has never been cooler! I'm only upset it took me so long to reach out to them!
They were polite and extremely helpful.These honest gentleman answered my questions and were very worth the call. I was delighted in their work pace and patience with my inquiries. I wholeheartedly recommend.
I am very pleased with my experience with True Blue Heating and Cooling. When my HVAC system failed and was left without cooling on one hot weekend. Because I used this company before, I called and asked that they come as soon as possible to diagnose and fix the problem. Mr. Mullis responded quickly and made a temporary fix as my 16 year old unit was no longer repairable. He was back quickly to replace the system which is performing well. He and his crew were professional, personable and realistic with respect to the cost for the work performed. I couldn't ask for more and will use them again.
Issue: AC Unit outside want shut off.I had called out two other companies last summer to find the issue. One repaired the compressor and another just stated that it needed to be replaced as it was old. I wasn't satisfied with that answer and the compressor didn't fix our issue. I made it to winter without replacing the AC and controlled it with the breaker.As it began to warm back up I came across James as recommended by another customer who had a similar issue. So I swung again, and had James come take a look.He showed up two days later. Diagnosed the problem in 45 minutes, and had it fixed within an hour. Actually had the part on the truck which is shocking given the age of our unit.Through this experience, James knowledge seems to be beyond most when it comes to HVAC. I recommend having them trouble shoot your problem at a minimum. Give them a chance.
James is great! We have had to use his Services multiple times due to our basement flooding. He is professional every time I have interacted with him. He is also very fast in response to me.
James came out on the day our issue arose. He was professional and responded immediately. He took his time and did not force us into any un-needed repairs. He communicated quickly and clearly through text with updates on our parts and appointments.
James communicated with me and was on time. He didn’t try to oversell me anything. He pinpointed the issue and fixed it. I called a few people and he was the first to respond. It was cold outside and I really appreciate the quick response.
James was sensitive to my situation and provided quality service and exceeded all my expectations.
Had the heat back going in less than 30min. Explained the issue well and did not try to sell us extra non needed services like most companies do. Respectable person with good service.
Very respectful and honest. Good pricing for service in the area. Would recommend.
James and True Blue Heating and Cooling were as advertised! Answered the phone when I called. Set up same-day appointment. Arrived on time and made quick work of the problem. Had replacement part on his truck. The heat was restored in less than 30 minutes at a reasonable price. Highly recommend!
Very responsive. James diagnosed my problem quickly and got it repaired. Reasonable price as well.
Response was immediate and service top rate.
Extremely professional and knowledgeable. Hard to find service and professionalism like this nowadays. They were able to fix a problem several others couldn’t figure out.