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See what your neighbors are saying about True Blue Heating & Cooling!

True Blue Heating And Cooling
Excellent
4.9
Based on 213 reviews
review us on
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Came quickly! Service was amazing! Awesome company!!
Response from the owner: Thank you for taking the time to share your review with us!
EXCELLENT service! It was a very HOT day and we were having new returns put in an unfinished room. Casey was wonderful and we highly recommend this company.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
My AC went out and I was able to make an apointment that day! They showed up on time, were polite and profesional. They had my system fixed in about 10 min. Highly recomended.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Matt was great and walked me through all the issues I was having and the solutions. Quoted me everything and didn’t put any pressure on me. I will certainly move forward with some of the recommendations. Also, the price was much better than other quotes.
Response from the owner: Thanks for the positive review kyle!
Excellent Service from true blue heating and air service technician Matt was punctual, polite, and knowledgeable . Great price on preventative maintenance twice a year!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Air Management was fast , professional and did an amazing job at repairing my unit! Thank you so much!!! I cannot recommend them enough!!!
They quoted a price over the phone, stuck to it, showed up 30 minutes prior to their arrival tome, finished the work in less than 90 minutes, and the split unit works great. If you are looking for a very well run business you need to go no further than True Blue Heating and Cooling! They are top notch for service in middle TN!Update 7/8/24.We came home last night from a trip to a no cool situation. Called today and someone was out in 3 hours. Great service with quick fix.
Response from the owner: We appreciate your feedback. Thank you for the review!
Response from the owner: We LOVE seeing feedback like yours. Thanks, Daniel!
Casey Mullis  with TRUEBLUE HEATING &COOLING arrived at the scheduled time, diagnosed the problem with my HVAC and quickly resolved the problem.I would highly recommend TRUEBLUE HEATING &Cooling for your hvac issues. They did a great job! Thank you.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Always great service and great people. Highly recommend!!!!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
These guys are the bomb they came out today in the mist of rain serviced my units replaced a part for me took great care of me twice in a year I can't say enough for this company true blue yall rock u have my business all the way thank u some much for the care u gave me god bless yall
Response from the owner: Thanks Tammy was my pleasure
Prompt and very knowledgeable. Also very friendly. They also do great work. Thank you Matt and Casey. They come highly recommended.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Casey and the True Blue team were easy to work with, helped me in an emergency situation and very professional! Highly recommend True Blue! THANK YOU
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Matthew did an amazing job and was very informative. After being in a hot house with a dog two kids and another on the way stress levels were high but Matt fixed the issue, helped answer all of my questions and made the whole process a breeze. We highly recommend!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Best service !!Super fast response !!!Highly recommendedAsk for the owner he has some funny jokes
Response from the owner: We are so glad to hear it! Thank you for your review!
My interaction with True Blue was simple and efficient! I had no problems setting up an appointment with Matt. He called when he said he was going to call and arrived when he said he would! Matt went above and beyond to tackle a few different issues with my HVAC system. He was clear with his descriptions of the problem and it was easy to understand what needed to be done. He was also courteous and kind. I’m grateful to be a True Blue customer!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Great service and great people to work with. Fast service and great price. Recommend them highly
Response from the owner: Thank you so much for the recommendation.
*Update 2023- True Blue continues to provide consistent, courteous service. They give helpful advice and don’t make pushy sales suggestions. We’ve enrolled in their maintenance plan and are satisfied!James came out on the day our issue arose. He was professional and responded immediately. He took his time and did not force us into any un-needed repairs. He communicated quickly and clearly through text with updates on our parts and appointments.
Response from the owner: Happy to help you on your ac repair!
True blue is the best in the business! Great customer service even after the work is done! Highly recommend!
Response from the owner: We are so glad to hear it! Thank you for your review!
Very responsive and extremely timely. Even though my case was not an emergency, I called late one evening and he was at my house the next day. Fixed my problem and my hvac was up and running without issues. I will continue to use this company and will definitely recommend them. Very friendly and professional.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Very professional give them a call good company they will treat you right
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
I wish I had found True Blue first! Another company gave me the run around just to try to accumulate trip fees. True Blue was super easy to schedule, always showed up when expected, communicated between both myself and property manager explaining all that was entailed with resolving our AC problems, and even got us some replacement parts that they determined were under warranty. True Blue is the way to go!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
MATT ANDERSON!I’m so thankful for Matt’s help! I have two young kids and care for my mom from home. He's saved us so many times and gone above and beyond every time. He’s so knowledgeable and has been doing this for 12 years, so i know he knows his stuff. My kids adore him and have gleaned knowledge from what he’s shown them about our AC unit. Thank you Matt! 10/10.
Response from the owner: Hi heather! We appreciate the review and are glad we could be of service!
Service was excellent.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Matt was great. Able to come out same day to fix heater. Great service, prompt.
Response from the owner: Thanks for the positive review Derek!
I am very pleased with my experience with True Blue Heating and Cooling. When my HVAC system failed and was left without heat this winter. Because I used this company before, I called and asked that they come as soon as possible to diagnose and fix the problem. Mr. Mullis responded quickly and found the old HVAC had failed and not repairable. He suggested great choices for a replacement unit and he was back quickly to replace the system. He and his crew were professional, personable and realistic with respect to the cost for the work performed. I couldn't ask for more and will use them again.
Response from the owner: Thanks John. Its always a pleasure to help you and your wife out.
Matt was very professional and thorough! Really appreciated him coming out! Would recommend this company!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Outstanding service, very thorough and helpful. Really go out of their way to make sure everything is done to your satisfaction.
Response from the owner: Thank you for taking the time to share your review with us!
True Blue came to my rescue when I needed it the most. They were very professional adding a personal touch and care. They continued to check on my unit while being serviced and made sure my home was heated before AM left. This company went beyond their call of duty by tracking down my warranty on the unit which gave me a big discount. Thank you True Blue!!!
Response from the owner: Our pleasure on helping you with your air conditioning system. Creating a life long customer experience is our goal!
Response from the owner: We appreciate your feedback. Thank you for the review!
Casey and his team always knockout my new custom home builds on time and in budget. If you’re looking for professional and knowledgeable workers in this field then this is the company to hire.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
I was referred to the company by a neighbor. Matt showed up right on time and quickly diagnosed the problem and let me know what would need to be done. He got everything done quickly and thoroughly explained what he had done and made sure everything was working properly before leaving. I was so impressed with the service, I signed up for the maintenance plan. It’s great to do business with a company that goes the extra mile for its customers! Thanks Matt and True Blue for a job well done! I highly recomnend them!
Response from the owner: Hi frank! We appreciate the review and are glad we could be of service!
True blue was extremely helpful getting us squeezed in on a short notice after a week of extreme cold weather and doing maintenance on our heater in a timely matter. Would recommend to anyone needing hvac servicing.
Response from the owner: Thank you so much for your 5 Star review coda!
Great service & was great person to work with. Matt was working on house next door to my mother house,. Her system was trying to start but motor would not start. He checked on mother system there was wire loose. He could walked away but he was so concerned that he had to check on her system. I am proud he did her system is working great now.Thanks Matt
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Response from the owner: Thank you for the review! We appreciate your feedback Jesse.
My experiences with this company and Casey have been great, highly recommend!
Response from the owner: Hi Connor!We appreciate the review and are glad we could be of service!
Thank you for coming out to make sure I had heat today! You guys are the best! With all the drama I've had with my furnace, you guys always show up, even on your lunch hour! Thank you again so much!
Response from the owner: Hi Sarah!Thank you so much for taking the time to leave us a positive rating.
Great service. On time and fixed the issue same day and was affordable!
Response from the owner: Hi Blake!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
UPDATE: My 5 stars still stand from my original review about a year ago. The time had come that I was getting a new unit. They were able to schedule me in a very timely manner and have it installed within a short amount of time from my initial request. Matthew took the time to talk over options of new untis with me and explain a little more about those options. They came today and the install went very smoothly, and made sure to make time to answer any questions that I may have after install. Thanks True Blue Heating and Cooling for another great experience!‐--------------------‐‐-----------------------------------They came over and were very timely and professional. Took the time to look everything over during a yearly tune up call. Gave honest and open feedback about the results they saw. Will definitely be using again in the future for any heating or cooling needs I may have!
Response from the owner: Thank you for trusting us!
True Blue was quick to get one of their servicemen out to get our heat back on-being very cold out. Our service man – Matthew worked diligently to troubleshoot and resolve the issue.
Response from the owner: Hi Joan!We appreciate the review and are glad we could be of service!
Matt came over this morning and gave us excellent customer service and did a quality job. It’s very rare to find companies that treat your home like it’s their own, but that’s how Matt and TrueBlue operate.They also did the install of a brand new unit for us several months ago and did excellent work then as well.Great job guys!
Response from the owner: Hi Matt!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Consistently great service!
Response from the owner: Hi Aaron!Thank you for taking the time to share your review with us!
Very professional. Very hard working. Greatly enjoyed the company while they were working. I would recommend to anybody
Response from the owner: Hi Raymond!Thank you so much for taking the time to leave us a positive rating!
We had a great experience with True Blue! The technician, Matt, was wonderful. From the initial consultation to the finished install- these guys were phenomenal! 10/10 recommend!
Response from the owner: Hi Melanie!We appreciate the review and are glad we could be of service!
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wesley hood
wesley hood
1721318326
Michael Kranz
Michael Kranz
1721245357
Kristin Alexander
Kristin Alexander
1721238630
Came quickly! Service was amazing! Awesome company!!
Lori J
Lori J
1721154150
EXCELLENT service! It was a very HOT day and we were having new returns put in an unfinished room. Casey was wonderful and we highly recommend this company.
K A
K A
1721066240
My AC went out and I was able to make an apointment that day! They showed up on time, were polite and profesional. They had my system fixed in about 10 min. Highly recomended.
kyle bellino
kyle bellino
1720718736
Matt was great and walked me through all the issues I was having and the solutions. Quoted me everything and didn’t put any pressure on me. I will certainly move forward with some of the recommendations. Also, the price was much better than other quotes.
Alan Mostaccio
Alan Mostaccio
1720709662
Excellent Service from true blue heating and air service technician Matt was punctual, polite, and knowledgeable . Great price on preventative maintenance twice a year!
Angie Baker
Angie Baker
1720532416
Air Management was fast , professional and did an amazing job at repairing my unit! Thank you so much!!! I cannot recommend them enough!!!
Jim Palkovic
Jim Palkovic
1720492448
They quoted a price over the phone, stuck to it, showed up 30 minutes prior to their arrival tome, finished the work in less than 90 minutes, and the split unit works great. If you are looking for a very well run business you need to go no further than True Blue Heating and Cooling! They are top notch for service in middle TN!Update 7/8/24.We came home last night from a trip to a no cool situation. Called today and someone was out in 3 hours. Great service with quick fix.
Terry Owens
Terry Owens
1719423309
Portia Lee
Portia Lee
1718730457
Casey Mullis  with TRUEBLUE HEATING &COOLING arrived at the scheduled time, diagnosed the problem with my HVAC and quickly resolved the problem.I would highly recommend TRUEBLUE HEATING &Cooling for your hvac issues. They did a great job! Thank you.
Adonis Fiakos
Adonis Fiakos
1718639779
Eric Scruggs
Eric Scruggs
1718234079
Always great service and great people. Highly recommend!!!!
Tammy Johnson
Tammy Johnson
1718042315
These guys are the bomb they came out today in the mist of rain serviced my units replaced a part for me took great care of me twice in a year I can't say enough for this company true blue yall rock u have my business all the way thank u some much for the care u gave me god bless yall
Betty Clay
Betty Clay
1717093899
Prompt and very knowledgeable. Also very friendly. They also do great work. Thank you Matt and Casey. They come highly recommended.
Lindsay Barrier
Lindsay Barrier
1717074835
Casey and the True Blue team were easy to work with, helped me in an emergency situation and very professional! Highly recommend True Blue! THANK YOU
April Jacoby Brewer
April Jacoby Brewer
1716558018
Matthew did an amazing job and was very informative. After being in a hot house with a dog two kids and another on the way stress levels were high but Matt fixed the issue, helped answer all of my questions and made the whole process a breeze. We highly recommend!
Mitchell Burkett
Mitchell Burkett
1716260395
Best service !!Super fast response !!!Highly recommendedAsk for the owner he has some funny jokes
Rachel Lyles
Rachel Lyles
1715778738
My interaction with True Blue was simple and efficient! I had no problems setting up an appointment with Matt. He called when he said he was going to call and arrived when he said he would! Matt went above and beyond to tackle a few different issues with my HVAC system. He was clear with his descriptions of the problem and it was easy to understand what needed to be done. He was also courteous and kind. I’m grateful to be a True Blue customer!
David Morrow
David Morrow
1715192021
Great service and great people to work with. Fast service and great price. Recommend them highly
Katie Day
Katie Day
1715024931
*Update 2023- True Blue continues to provide consistent, courteous service. They give helpful advice and don’t make pushy sales suggestions. We’ve enrolled in their maintenance plan and are satisfied!James came out on the day our issue arose. He was professional and responded immediately. He took his time and did not force us into any un-needed repairs. He communicated quickly and clearly through text with updates on our parts and appointments.
Derrick Foster
Derrick Foster
1714575216
True blue is the best in the business! Great customer service even after the work is done! Highly recommend!
Jan Bachman
Jan Bachman
1714310679
Very responsive and extremely timely. Even though my case was not an emergency, I called late one evening and he was at my house the next day. Fixed my problem and my hvac was up and running without issues. I will continue to use this company and will definitely recommend them. Very friendly and professional.
Matt Hodge
Matt Hodge
1714165256
Very professional give them a call good company they will treat you right
Jennifer Gudino
Jennifer Gudino
1713887664
I wish I had found True Blue first! Another company gave me the run around just to try to accumulate trip fees. True Blue was super easy to schedule, always showed up when expected, communicated between both myself and property manager explaining all that was entailed with resolving our AC problems, and even got us some replacement parts that they determined were under warranty. True Blue is the way to go!
heather williams
heather williams
1712081946
MATT ANDERSON!I’m so thankful for Matt’s help! I have two young kids and care for my mom from home. He's saved us so many times and gone above and beyond every time. He’s so knowledgeable and has been doing this for 12 years, so i know he knows his stuff. My kids adore him and have gleaned knowledge from what he’s shown them about our AC unit. Thank you Matt! 10/10.
Pat Kuhlo
Pat Kuhlo
1711041217
Service was excellent.
Derek Birkley
Derek Birkley
1708957975
Matt was great. Able to come out same day to fix heater. Great service, prompt.
John Johnson
John Johnson
1708727058
I am very pleased with my experience with True Blue Heating and Cooling. When my HVAC system failed and was left without heat this winter. Because I used this company before, I called and asked that they come as soon as possible to diagnose and fix the problem. Mr. Mullis responded quickly and found the old HVAC had failed and not repairable. He suggested great choices for a replacement unit and he was back quickly to replace the system. He and his crew were professional, personable and realistic with respect to the cost for the work performed. I couldn't ask for more and will use them again.
Rachel Thompson
Rachel Thompson
1707765265
Matt was very professional and thorough! Really appreciated him coming out! Would recommend this company!
Bruce Menaugh
Bruce Menaugh
1707432543
Outstanding service, very thorough and helpful. Really go out of their way to make sure everything is done to your satisfaction.
Gwen Burton
Gwen Burton
1707143734
True Blue came to my rescue when I needed it the most. They were very professional adding a personal touch and care. They continued to check on my unit while being serviced and made sure my home was heated before AM left. This company went beyond their call of duty by tracking down my warranty on the unit which gave me a big discount. Thank you True Blue!!!
Michael Pawson
Michael Pawson
1706737783
Adam Mills
Adam Mills
1706472336
Casey and his team always knockout my new custom home builds on time and in budget. If you’re looking for professional and knowledgeable workers in this field then this is the company to hire.
frank evans
frank evans
1706395785
I was referred to the company by a neighbor. Matt showed up right on time and quickly diagnosed the problem and let me know what would need to be done. He got everything done quickly and thoroughly explained what he had done and made sure everything was working properly before leaving. I was so impressed with the service, I signed up for the maintenance plan. It’s great to do business with a company that goes the extra mile for its customers! Thanks Matt and True Blue for a job well done! I highly recomnend them!
coda henze
coda henze
1706313340
True blue was extremely helpful getting us squeezed in on a short notice after a week of extreme cold weather and doing maintenance on our heater in a timely matter. Would recommend to anyone needing hvac servicing.
Denise Johnston
Denise Johnston
1706044098
Great service & was great person to work with. Matt was working on house next door to my mother house,. Her system was trying to start but motor would not start. He checked on mother system there was wire loose. He could walked away but he was so concerned that he had to check on her system. I am proud he did her system is working great now.Thanks Matt
Jesse Farris
Jesse Farris
1705795039
Connor Millard
Connor Millard
1705542279
My experiences with this company and Casey have been great, highly recommend!
Sarah Lockridge
Sarah Lockridge
1705522848
Thank you for coming out to make sure I had heat today! You guys are the best! With all the drama I've had with my furnace, you guys always show up, even on your lunch hour! Thank you again so much!
Blake Mizell
Blake Mizell
1705061712
Great service. On time and fixed the issue same day and was affordable!
Samantha Chantrenne
Samantha Chantrenne
1704942304
UPDATE: My 5 stars still stand from my original review about a year ago. The time had come that I was getting a new unit. They were able to schedule me in a very timely manner and have it installed within a short amount of time from my initial request. Matthew took the time to talk over options of new untis with me and explain a little more about those options. They came today and the install went very smoothly, and made sure to make time to answer any questions that I may have after install. Thanks True Blue Heating and Cooling for another great experience!‐--------------------‐‐-----------------------------------They came over and were very timely and professional. Took the time to look everything over during a yearly tune up call. Gave honest and open feedback about the results they saw. Will definitely be using again in the future for any heating or cooling needs I may have!
Joan Menaugh
Joan Menaugh
1704931961
True Blue was quick to get one of their servicemen out to get our heat back on-being very cold out. Our service man – Matthew worked diligently to troubleshoot and resolve the issue.
Matt Hallock
Matt Hallock
1704386803
Matt came over this morning and gave us excellent customer service and did a quality job. It’s very rare to find companies that treat your home like it’s their own, but that’s how Matt and TrueBlue operate.They also did the install of a brand new unit for us several months ago and did excellent work then as well.Great job guys!
Aaron Jones
Aaron Jones
1703091917
Consistently great service!
Raymond Davis
Raymond Davis
1702662089
Very professional. Very hard working. Greatly enjoyed the company while they were working. I would recommend to anybody
Melanie Lairamore
Melanie Lairamore
1702046418
We had a great experience with True Blue! The technician, Matt, was wonderful. From the initial consultation to the finished install- these guys were phenomenal! 10/10 recommend!
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