Customer Reviews
See what your neighbors are saying about True Blue Heating & Cooling!
Great punctual service, easy to work with, great communication. Randy is great to work with, recommend him and the whole team!!
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Easy to get in contact and quick response time!
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James and his crew are top notch. They don't try and up sell you on stuff you don't need. They are amazing to deal with, and always answer my calls. James has done work for me for the past 6 years and I have never had any issues with their work or customer service. True blue goes above and beyond to make sure my family is comfortable year round.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Matt and the True Blue team were fantastic. We have had issues with our HVAC unit for a while and Matt explained to me the options and we decided to get a new unit. The team was great and answered all of our questions. I would highly recommend True Blue Heating and Cooling to anyone needing HVAC help.
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No professional experience. But to the guy who helped push my car to a gas pump this morning, just wanted to say thank you AGAIN!! Kind people do exist!
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Excellent Service from true blue heating and air service technician Matt was punctual, polite, and knowledgeable . Great price on preventative maintenance twice a year!
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Randy was a true professional. Answered all my questions and he was in and out quickly. Even my golden retriever was happy with the service (she got plenty of pets). I will use True Blue again and will request Randy next time.
Response from the owner: Thank you for the review! We appreciate your feedback Andrew.
Excellent serviceFrienly & informative
Response from the owner: Thanks for the positive review Terry!
Great job done quickly
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Great service and great people to work with. Fast service and great price. Recommend them highly
Response from the owner: Thank you so much for the recommendation.
I was referred to the company by a neighbor. Matt showed up right on time and quickly diagnosed the problem and let me know what would need to be done. He got everything done quickly and thoroughly explained what he had done and made sure everything was working properly before leaving. I was so impressed with the service, I signed up for the maintenance plan. It’s great to do business with a company that goes the extra mile for its customers! Thanks Matt and True Blue for a job well done! I highly recomnend them!
Response from the owner: Hi frank! We appreciate the review and are glad we could be of service!
These guys are the best, gives great advice on saving money an throwing it away on a unit that needs to retire lol thank you so much
Response from the owner: Thanks Tammy was my pleasure
They did a great job! Will absolutely use them again!
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Excellent service. Matt showed up within a few hours of me calling. Great communication and notification before arrival. Matt Quickly diagnosed the issue.
Response from the owner: Hi Derek! We appreciate the review and are glad we could be of service!
True Blue Heating and Cooling scheduled me same day and had a technician(Randy) out within the hour. They are very thorough and resolved my issue so we have working AC again. Thanks guys! Highly recommend!
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Response from the owner: Thank you for the review! We appreciate your feedback Peggy.
Matt was awesome and figured the problem out in a matter of minutes
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True Blue is and amazing company with great results
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Very pleased with the service provided by Randy! He was on site less than 24 hours after putting in the request, carefully went through our system and made recommendations on repairs or additions, and when we decided to move forward, he scheduled for next day and had everything installed and ready to go in about an hour. We were not happy with our previous HVAC company and wanted to try someone different. We’ll be sticking with True Blue moving forward!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Casey and Matt at TrueBlue were great! We were on the fence of getting a completely new unit because of the cost. After we heard about a Bosch unit that was extremely efficiently AND QUIET! we choose the change our 17 year old unit that was on its last leg. They even rip out and exchanged the ducting to new! It was fast service. Within a week they were here and completed the job in one day (new duct and all). I highly recommend TrueBlue if you need a new HVAC unit.
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Excellent same-day response and service on my 2 ton unit! Will be using them again for sure!
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They were recommended by a neighbor because I needed a second opinion. Tech, Randy, was responsive and did a great job. I’m scheduled for repair in 3 days and will want to review then as well. So far very good!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Wonderful company. Performed an evaluation of our home HVAC system. Have used them since buying the home. Great folks to work with.
I recently had some concerns about my AC unit being unusually loud, and after my builders assured me everything was fine, I decided to get a second opinion. Casey was incredibly helpful. He kindly took the time to thoroughly inspect my unit and confirmed that everything was indeed in good working order. His professionalism and attention to detail provided me with the peace of mind I needed. If you're looking for reliable service, I highly recommend checking these guys out!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Fast and friendly service as always!
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Micheal has great answers for our cooling needs and troubles this summer. With smart and convenient service on our upstairs split unit that seemed to not cool as well over the past years of usage.
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Response from the owner: We appreciate your feedback. Thank you for the review!
Great company! They got right out to help us out. Would use again and recommend to friends and family.
Response from the owner: Thanks for the recommendation! Always a pleasure to help.
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Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Came quickly! Service was amazing! Awesome company!!
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EXCELLENT service! It was a very HOT day and we were having new returns put in an unfinished room. Casey was wonderful and we highly recommend this company.
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My AC went out and I was able to make an apointment that day! They showed up on time, were polite and profesional. They had my system fixed in about 10 min. Highly recomended.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Matt was great and walked me through all the issues I was having and the solutions. Quoted me everything and didn’t put any pressure on me. I will certainly move forward with some of the recommendations. Also, the price was much better than other quotes.
Response from the owner: Thanks for the positive review kyle!
Air Management was fast , professional and did an amazing job at repairing my unit! Thank you so much!!! I cannot recommend them enough!!!
Response from the owner: Hi Angie! We appreciate the review and are glad we could be of service!
They quoted a price over the phone, stuck to it, showed up 30 minutes prior to their arrival tome, finished the work in less than 90 minutes, and the split unit works great. If you are looking for a very well run business you need to go no further than True Blue Heating and Cooling! They are top notch for service in middle TN!Update 7/8/24.We came home last night from a trip to a no cool situation. Called today and someone was out in 3 hours. Great service with quick fix.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Response from the owner: We appreciate your feedback. Thank you for the review!
Response from the owner: We LOVE seeing feedback like yours. Thanks, Daniel!
Casey Mullis with TRUEBLUE HEATING &COOLING arrived at the scheduled time, diagnosed the problem with my HVAC and quickly resolved the problem.I would highly recommend TRUEBLUE HEATING &Cooling for your hvac issues. They did a great job! Thank you.
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Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Always great service and great people. Highly recommend!!!!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Prompt and very knowledgeable. Also very friendly. They also do great work. Thank you Matt and Casey. They come highly recommended.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Casey and the True Blue team were easy to work with, helped me in an emergency situation and very professional! Highly recommend True Blue! THANK YOU
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Matthew did an amazing job and was very informative. After being in a hot house with a dog two kids and another on the way stress levels were high but Matt fixed the issue, helped answer all of my questions and made the whole process a breeze. We highly recommend!
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Best service !!Super fast response !!!Highly recommendedAsk for the owner he has some funny jokes
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My interaction with True Blue was simple and efficient! I had no problems setting up an appointment with Matt. He called when he said he was going to call and arrived when he said he would! Matt went above and beyond to tackle a few different issues with my HVAC system. He was clear with his descriptions of the problem and it was easy to understand what needed to be done. He was also courteous and kind. I’m grateful to be a True Blue customer!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
*Update 2023- True Blue continues to provide consistent, courteous service. They give helpful advice and don’t make pushy sales suggestions. We’ve enrolled in their maintenance plan and are satisfied!James came out on the day our issue arose. He was professional and responded immediately. He took his time and did not force us into any un-needed repairs. He communicated quickly and clearly through text with updates on our parts and appointments.
Response from the owner: Happy to help you on your ac repair!
True blue is the best in the business! Great customer service even after the work is done! Highly recommend!
Response from the owner: We are so glad to hear it! Thank you for your review!