Customer Reviews
See what your neighbors are saying about True Blue Heating & Cooling!
Couldn’t ask for better installation and repair technician.- Matthew offered knowledgeable, efficient, professional and friendly service. We are extremely pleased with our new unit.
Response from the owner: Thank you, Linda, for your kind words and for recognizing Matthew's exceptional service; we're so glad you're pleased with your new unit!
Casey and his team always knockout my new custom home builds on time and in budget. If you’re looking for professional and knowledgeable workers in this field then this is the company to hire.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Response from the owner: Thank you, Kahraman, for the 5-star rating; your support means a lot to us!
Fast and fair pricing. Highly recommend these guys!
Response from the owner: Thank you, Avmills2010, for your kind words and recommendation; we truly appreciate your support!
Impeccable, prompt, thorough service. Highly recommend!
Response from the owner: Thank you, Riley, for your wonderful feedback; we truly appreciate your recommendation and are glad you had a great experience!
They responded and were honest and trustworthy.
Response from the owner: Thank you Joseph! So glad we was able to help you with your hvac replacement in Spring Hill.
Response from the owner: We appreciate your feedback. Thank you for the review!
We have used True Blue twice now. Both times we were happy with our experience. This time, although an unfortunate diagnosis for an entire new unit, Matt was fantastic! He was helpful, informative, very upfront and made the process seamless and quick to get handled. Very friendly and professional. We will be using them for all future needs!
Response from the owner: Thank you, Kalee, for your kind words and for trusting True Blue again; we're glad to hear Matt made the experience seamless and that you'll choose us for your future needs!
Quick, professional, and respectful. 100% will use again.
Response from the owner: Thank you, Tim! We're glad to hear you found our service quick and professional, and we look forward to assisting you again in the future.
Would recommend True Blue, good company with knowledgeable technicians.
Response from the owner: Thank you, Mark, for your kind words and recommendation; we're glad to hear you had a great experience with our knowledgeable technicians!
Response from the owner: Thank you, Jason, for the 5-star rating; your support means a lot to us!
Casey was great! Knowledgeable, friendly and experienced. A genuine business owner!
Response from the owner: Thank you, Srisagar! We're glad you had a great experience with Casey, who truly embodies the qualities we value in our team.
Highly recommend Casey at True Blue Heating and Cooling. He promptly took my call on a weekend and worked quickly to make sure we had working heat in the house when temps were freezing. He was very kind and patient as well. I appreciate his fast and efficient work ethic.
Response from the owner: Thank you, Rochelle, for your kind words about Casey and for recommending us; we're glad to hear he provided quick and efficient service during such a chilly time.
Awesome service experience. Highly recommended.
Response from the owner: Thank you for your 5-star review!
Service was great and friendly! They did not pressure me but gave me a detailed overview of services I might need in the future. Would definitely recommend for anyone to use.
Response from the owner: Thank you, Zach! We're glad you had a great experience and appreciate your kind words about our friendly service and the detailed overview we provided. Your recommendation means a lot to us!
These guys are the best, gives great advice on saving money an throwing it away on a unit that needs to retire lol thank you so much
Response from the owner: Thanks Tammy was my pleasure
They did a great job! Will absolutely use them again!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Competitive rates. Amazingly fast turnaround/install. Great service!
Response from the owner: Hi Chris! We appreciate the review and are glad we could be of service!
They quoted a price over the phone, stuck to it, showed up 30 minutes prior to their arrival tome, finished the work in less than 90 minutes, and the split unit works great. If you are looking for a very well run business you need to go no further than True Blue Heating and Cooling! They are top notch for service in middle TN!Update 7/8/24.We came home last night from a trip to a no cool situation. Called today and someone was out in 3 hours. Great service with quick fix.11/25/24 - Matt came out today and has us back up from a no heat in less than 20 mins and recommended an enhancement to protect our compressor. All work done in less than an hour and we have heat before company arrives for Thanksgiving! Great company.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
True Blue Heating and Cooling went above and beyond to resolve our HVAC issue. We were experiencing an A061_F Blower Fault error, where the motor couldn’t run. Matt quickly diagnosed the problem on the first visit and determined that we needed a new control panel board and blower motor. By the second day, both were installed, and everything was running perfectly!Matt was exceptional—his communication was clear and professional every step of the way. Brandy was also kind and understanding, following up with me after I missed her call.The team’s efficiency, expertise, and excellent customer care make them stand out. I highly recommend True Blue Heating and Cooling!
Response from the owner: Hi Ren! We appreciate the review and are glad we could be of service!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Wonderful company. Performed an evaluation of our home HVAC system. Have used them since buying the home. Great folks to work with.
Response from the owner: Thank you for trusting us for your HVAC services.
Randy from True Blue was prompt, professional, and very knowledgeable. Not only did he tune up our system to make sure it was winter ready, he outlined what we could to in order to maintain out unit, and when it might be time to think about replacing.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Excellent Service from true blue heating and air service technician Matt was punctual, polite, and knowledgeable . Great price on preventative maintenance twice a year!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Great punctual service, easy to work with, great communication. Randy is great to work with, recommend him and the whole team!!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Easy to get in contact and quick response time!
Response from the owner: We are so glad to hear it! Thank you for your review!
James and his crew are top notch. They don't try and up sell you on stuff you don't need. They are amazing to deal with, and always answer my calls. James has done work for me for the past 6 years and I have never had any issues with their work or customer service. True blue goes above and beyond to make sure my family is comfortable year round.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Matt and the True Blue team were fantastic. We have had issues with our HVAC unit for a while and Matt explained to me the options and we decided to get a new unit. The team was great and answered all of our questions. I would highly recommend True Blue Heating and Cooling to anyone needing HVAC help.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
No professional experience. But to the guy who helped push my car to a gas pump this morning, just wanted to say thank you AGAIN!! Kind people do exist!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Randy was a true professional. Answered all my questions and he was in and out quickly. Even my golden retriever was happy with the service (she got plenty of pets). I will use True Blue again and will request Randy next time.
Response from the owner: Thank you for the review! We appreciate your feedback Andrew.
Excellent serviceFrienly & informative
Response from the owner: Thanks for the positive review Terry!
Great job done quickly
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Great service and great people to work with. Fast service and great price. Recommend them highly
Response from the owner: Thank you so much for the recommendation.
I was referred to the company by a neighbor. Matt showed up right on time and quickly diagnosed the problem and let me know what would need to be done. He got everything done quickly and thoroughly explained what he had done and made sure everything was working properly before leaving. I was so impressed with the service, I signed up for the maintenance plan. It’s great to do business with a company that goes the extra mile for its customers! Thanks Matt and True Blue for a job well done! I highly recomnend them!
Response from the owner: Hi frank! We appreciate the review and are glad we could be of service!
Excellent service. Matt showed up within a few hours of me calling. Great communication and notification before arrival. Matt Quickly diagnosed the issue.
Response from the owner: Hi Derek! We appreciate the review and are glad we could be of service!
True Blue Heating and Cooling scheduled me same day and had a technician(Randy) out within the hour. They are very thorough and resolved my issue so we have working AC again. Thanks guys! Highly recommend!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Response from the owner: Thank you for the review! We appreciate your feedback Peggy.
Matt was awesome and figured the problem out in a matter of minutes
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
True Blue is and amazing company with great results
Response from the owner: We appreciate your feedback. Thank you for the review!
Very pleased with the service provided by Randy! He was on site less than 24 hours after putting in the request, carefully went through our system and made recommendations on repairs or additions, and when we decided to move forward, he scheduled for next day and had everything installed and ready to go in about an hour. We were not happy with our previous HVAC company and wanted to try someone different. We’ll be sticking with True Blue moving forward!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Casey and Matt at TrueBlue were great! We were on the fence of getting a completely new unit because of the cost. After we heard about a Bosch unit that was extremely efficiently AND QUIET! we choose the change our 17 year old unit that was on its last leg. They even rip out and exchanged the ducting to new! It was fast service. Within a week they were here and completed the job in one day (new duct and all). I highly recommend TrueBlue if you need a new HVAC unit.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Excellent same-day response and service on my 2 ton unit! Will be using them again for sure!
Response from the owner: We are so glad to hear it! Thank you for your review!
They were recommended by a neighbor because I needed a second opinion. Tech, Randy, was responsive and did a great job. I’m scheduled for repair in 3 days and will want to review then as well. So far very good!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
I recently had some concerns about my AC unit being unusually loud, and after my builders assured me everything was fine, I decided to get a second opinion. Casey was incredibly helpful. He kindly took the time to thoroughly inspect my unit and confirmed that everything was indeed in good working order. His professionalism and attention to detail provided me with the peace of mind I needed. If you're looking for reliable service, I highly recommend checking these guys out!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Fast and friendly service as always!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Micheal has great answers for our cooling needs and troubles this summer. With smart and convenient service on our upstairs split unit that seemed to not cool as well over the past years of usage.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Response from the owner: We appreciate your feedback. Thank you for the review!
Great company! They got right out to help us out. Would use again and recommend to friends and family.
Response from the owner: Thanks for the recommendation! Always a pleasure to help.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!